Tenzor Assets – Privacy Policy

1. Scope of This Policy

This policy covers:

  • Visitors who browse our site;

  • Users who connect crypto wallets;

  • Participants engaging with staking programs, governance, or vaults;

  • Anyone interacting with Tenzor’s dApps or APIs.

Please note: If you access third-party services—whether it's a wallet provider, analytics tool, or another DeFi protocol—this policy does not apply to those. We encourage you to check their privacy practices separately.

2. Information We Collect

Tenzor keeps data collection minimal and intentional. That said, for security, functionality, and compliance reasons, we may collect the following types of information:

A. Data Collected Automatically

When you visit our site or interact with the platform, certain information may be collected without you actively submitting it:

  • Device Information: Your IP address, browser type, screen resolution, operating system;

  • Usage Data: Pages viewed, time spent, mouse or tap interactions, scroll depth;

  • Technical Logs: Anonymized error messages, failed transactions, latency records.

B. Information You Provide Voluntarily

In some cases, you might choose to give us information directly:

  • Email address (e.g., for newsletters or beta access);

  • Feedback submitted via forms, surveys, or direct outreach;

  • Participation in community events, governance chats, or ambassador programs.

C. Wallet-Related and On-Chain Data

When you connect your wallet:

  • We do not collect private keys, seed phrases, or wallet credentials;

  • We may associate your public wallet address with activities like staking, vault interactions, and DAO voting;

  • Any on-chain data linked to your wallet (token balances, transaction history) is public and may be indexed to support platform functionality.

3. How Your Data Is Used

We use collected data carefully and deliberately. Common uses include:

  • Security & Risk Management: Monitoring abnormal activity, preventing fraud, and enforcing platform integrity;

  • Product Development: Learning how users engage with the platform to improve user experience and feature prioritization;

  • Communication: Delivering governance updates, security alerts, or event invitations—only if you’ve opted in;

  • Regulatory Compliance: Fulfilling legal requirements such as KYC/AML, particularly when dealing with regulated real-world assets.

We do not sell or rent your personal data. Ever.

4. Cookies & Tracking

Our website may use cookies or similar technologies to:

  • Remember session preferences and device settings;

  • Analyze how visitors navigate the platform;

  • Optimize site speed and reliability.

You can disable cookies through your browser. Just note: doing so might impact your experience or block certain features.

5. Third-Party Services

We rely on third-party integrations for certain functions, including:

  • Wallet connection tools (e.g., MetaMask, WalletConnect);

  • Analytics providers (e.g., Google Analytics, Matomo);

  • Infrastructure tools (e.g., RPC providers, smart contract explorers);

  • Oracles and bridges for cross-chain operations.

We evaluate partners for reliability and compliance, but we don’t control how they handle your data. Review their policies for specifics.

6. Data Storage & Retention

Here’s how we handle your data:

  • Personal information (like email or feedback) is encrypted and stored on secure infrastructure;

  • Blockchain activity is recorded publicly and cannot be altered;

  • We retain data only as long as necessary for legal, technical, or operational reasons.

Want your data removed? Contact us—if it's not on-chain, and deletion is legally allowed, we’ll do our best to help.

7. Your Rights

Depending on where you live, you may have rights under laws like the GDPR or CCPA, including:

  • Access: You can ask what data we have about you;

  • Correction: You may request updates to inaccurate data;

  • Deletion: You can ask us to delete your personal data (unless it’s on a blockchain);

  • Opt-Out: You can withdraw consent from communications or tracking.

We handle these requests as required by law, with care and transparency.

8. How We Protect Your Data

We take security seriously and implement the following safeguards:

  • End-to-end encryption for sensitive communications;

  • Role-based access controls on internal systems;

  • Smart contract audits and constant monitoring for unusual platform activity.

No system is impenetrable, but we’re always improving and responding to new risks.

9. Children’s Privacy

Tenzor isn’t designed for minors. If you’re under 18, don’t use the platform. We don’t knowingly collect data from children, and if we find out we have, we’ll remove it. If you're aware of such a case, contact us immediately.

10. International Data Transfers

Tenzor is global, and your data might be processed or stored in countries with different privacy laws than your own. By using our Services, you agree to this.

We apply industry-standard protections and legal safeguards to protect your information across borders.

11. Changes to This Policy

This Privacy Policy may evolve as our platform and legal obligations change. When it does:

  • The updated version will appear on our website;

  • The effective date will reflect the latest revision;

  • In some cases, we’ll send notices through email or in-app prompts.

Using Tenzor after these changes means you accept the updated terms.

12. Contact Us

Have questions or need help with your data rights? Reach out to us.

13. Final Word on Blockchain Privacy

We value privacy—but blockchain isn’t private by default. Every transaction and wallet interaction is recorded on-chain and is publicly viewable. Once something’s on the blockchain, it can’t be changed or deleted.

In the future, we may explore privacy-enhancing tools (like ZK-proofs or private vaults) to improve anonymity, but for now, transparency is part of the system.

PreviousTenzor Assets – Terms of Use

Last updated